Microsoft Dynamics CRM

   The Business Benefits

 


Effectively manage sales, service and marketing with Microsoft CRM, the integrated and proven solution that enables you to control and maximise the value of your time and information assets
 
Resolve Business Issues
Too much customer information in too many places across the organisation
A lack of process for tracking customers
Keeping costs competitive while ensuring high quality customer service
Not being able to track feedback on campaigns to maximise marketing efforts
A difficulty in tracking and following up on sales leads, resulting in lost opportunities
The need to report on activity status and opportunities inherent in long sales cycles
Looking to efficiently manage your sales force
-   distribute account information while keeping your data centralised
- enable the ability to record and report on sales progress
- provide your team with automation tools
- be able to easily and securely capture, track and share client and prospect information
Need to handle and maintain daily a large volume of customer contacts
A current system which is difficult to customise, monitoring tools prohibitively expensive or lacking the flexibility your business requires
Are you looking to retain, manage and acquire clients more efficiently by deepening relationships
Looking for improved sales forecasts?
   
Realise the Benefits of CRM
Manage work more easily
one single application to track and manage customer emails, appointments and tasks
Build better relationships
centralised, customisable view of customer preferences, relationship type, activity history to better understand their needs
Increase sales success
spend time with the right leads and build workfl ows for automated sales activities for consistent follow ups
Cultivate new sales
advanced marketing tools to keep sales prospects and customers informed
Analyse sales performance
forecast and measure business activity and performance, identify trends, problems and opportunities
Mobility
access full sales functionality online from any location
Familiar Outlook experience
intuitive use
   
Learn More about Microsoft Dynamics CRM
Microsoft CRM 4 - Win, Drive, Grow  (pdf)  
Microsoft CRM 4 - What's New  (pdf)
Microsoft CRM for the Enterprise Brochure  (pdf)
Microsoft CRM 4 (90 Day Trial software)  Dynamics CRM logo


Dynamics CRM logo

 

 

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and an Authorised 
Microsoft Gold Partner

Microsoft Gold Partner

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Further Information

Contact Expand to discuss your Business Requirements

Expand Business Systems logo

1 High Street
Fremantle WA 6160

Tel: (08) 9335 8100
Website: www.expand.com.au


info@expand.com.au


Customer Relationship Management - Working the way your business works

 

 

Microsoft SharePoint Dynamics CRMWisdom - DM for SharePoint   info@expand.com.au
T:  (08) 9335 8100   F: (08) 9335 6537
Suite 3  1 High Street Fremantle WA 6160
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